Privacy Policy

1. Who we are

Audionomics Consulting LLC, 1309 Coffeen Ave, Suite 1200, Sheridan, WY 82801, United States, operates DistroPulse and is responsible for the personal information described in this policy.

Privacy enquiries: contact@distropulse.com.

2. Information we collect

• Account information, including your name, email address, password credentials, and account identifiers.
• Purchase and subscription information, including your selected plan, payment status, and transaction references.
• Distribution account information required to create and access your Distribution Dashboard.
• Communications and support requests you send to us.
• Technical information such as IP address, browser, device, access times, and security logs.
• Aggregated search-performance information about how people find our website.

We do not receive or store your full payment card number.

3. How we use information

• To provide, secure, and administer your DistroPulse account and Distribution Dashboard access.
• To process purchases, subscriptions, refunds, and payment confirmations.
• To send account, authentication, password-reset, service, and support messages.
• To prevent fraud, troubleshoot issues, comply with legal obligations, and enforce our agreements.
• To understand website visibility and improve our services.

4. Legal bases

Where UK or EEA data protection law applies, we process personal information to perform our contract with you, comply with legal obligations, pursue legitimate interests such as service security and improvement, and, where required, with your consent.

5. Service providers and sharing

We share information only as needed with providers that support the service:

• Stripe processes payments and related billing information.
• SonoSuite provides the white-label music Distribution Dashboard and receives the account details needed to create and authenticate your access.
• Email delivery providers deliver account, authentication, password-reset, and service messages.
• Google Search Console provides aggregated search-performance and indexing information about our website.
• Hosting, authentication, and database providers store and process information needed to operate DistroPulse.

We may also disclose information when required by law, to protect rights and safety, or as part of a corporate transaction. We do not sell personal information.

6. International transfers

We are based in the United States and use providers that may process information in other countries. Where required, appropriate safeguards are used for international transfers, including recognised contractual protections.

7. Retention

We retain personal information for as long as needed to provide the service, maintain transaction and tax records, resolve disputes, enforce agreements, and meet legal obligations. Retention periods vary by record type and applicable law.

8. Security

We use reasonable technical and organisational safeguards designed to protect personal information. No internet service can guarantee absolute security.

9. Your privacy rights

Depending on where you live, you may have rights to access, correct, delete, restrict, or obtain a copy of your information, object to certain processing, withdraw consent, or lodge a complaint with your local data protection authority. Contact us to make a request. We may need to verify your identity.

10. Children

DistroPulse is not directed to children under 16, and we do not knowingly collect their personal information.

11. Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last revised.